Terms of Use

Last updated: 06.11.2026

These Terms of Use ("Terms") form the membership agreement between you and the operator of RKsell. Please read them carefully. By creating an account, or by using RKsell after a change to these Terms has been announced, you accept them.

1. Who we are

RKsell (the "Platform") is operated by:

• RKsell
• Email: info@rksell.com

2. Definitions

• Platform: the RKsell website, its pages and related services.
• User: anyone who visits the Platform or creates an account.
• Seller: a User who publishes a listing. Buyer: a User who contacts a Seller about a listing.
• Listing: an advertisement for goods, real estate, vehicles, jobs or services published on the Platform.
• Content: any text, photo, price, location, message or other material a User provides.

3. What RKsell does, and what it does not do

RKsell is an online classifieds service. We provide the technical means for Users to publish Listings and to contact each other. We store and display Content at the request of Users (a hosting service).

• We are not a party to any agreement between Buyers and Sellers. Any sale, rental, job or service is agreed directly between them and is their responsibility.
• We do not own, inspect, store, deliver or guarantee the items or services in Listings, and we do not verify the identity of every User.
• We do not process payments. Never send money in advance to someone you have not met, and do not pay through links you receive in messages.
• Listings may be reviewed before or after publication. A review does not mean we confirm that a Listing is true, lawful or safe.

4. Your account

• You must be at least 18 years old and legally able to enter into contracts.
• The information you give us must be true and kept up to date. You may hold one personal account; business accounts must use the name of the business they represent.
• You are responsible for keeping your password secret and for activity under your account. Tell us at info@rksell.com if you suspect misuse.
• Business Sellers must comply with consumer protection, tax and other laws that apply to their trade, including giving Buyers the information those laws require.

5. Publishing Listings

When you publish a Listing you confirm that:

• you own the item or are authorised to offer it, and offering it is lawful;
• the title, description, category, price, photos and location are accurate and not misleading;
• the photos are yours or you have the right to use them;
• the Listing complies with our Listing Rules, which form part of these Terms.

The location you choose on the map is stored only as an approximate area. Other Users see a circle around that area, never your exact address.

Listings expire automatically after a period shown on the Platform. You can edit, deactivate or mark a Listing as sold at any time.

6. Messages and contact

Messages must relate to Listings and be lawful and respectful. Spam, harassment, scams, phishing links and requests to move payments outside safe channels are forbidden. To keep the Platform safe we may apply automated limits (for example on how fast messages can be sent) and review reported conversations.

7. Prohibited conduct

You must not:

• break the law, or help others do so;
• publish Content that is false, fraudulent, discriminatory, hateful, violent, sexually explicit or that infringes someone else's rights;
• impersonate another person or business, or create accounts to get around a suspension;
• collect other Users' data, send unsolicited advertising, or use bots, scrapers or other automated means without our written permission;
• interfere with the security or operation of the Platform.

8. Rights in your Content

You keep ownership of your Content. You give the operator a non-exclusive, free, worldwide licence, for as long as the Content is on the Platform and for a reasonable time afterwards for backups and legal purposes, to host, store, copy, resize, display and share it to the extent needed to run and promote the Platform (for example on listing pages, in search results and in link previews).

9. Moderation, reports and removal

Anyone can report a Listing, User or conversation with the "Report" button, or by writing to info@rksell.com. Notices about unlawful content should explain what the content is, where it is and why it is unlawful.

We may reject, remove or restrict Content, and suspend or close accounts, if they breach these Terms, the Listing Rules or the law, or to protect Users. Where possible we tell the User concerned the reason. If you think a decision is wrong, write to info@rksell.com and we will review it.

10. Fees

Publishing Listings is currently free. If we introduce paid features, their price and conditions will be shown clearly before you buy them. You will never be charged without your explicit agreement.

11. Availability

We work to keep the Platform available and secure, but we do not guarantee uninterrupted or error-free operation. We may change, suspend or discontinue features, announcing significant changes in advance where reasonably possible.

12. Liability

To the extent permitted by law:

• we are not liable for Listings, messages or other Content provided by Users, or for the conduct of Users online or offline;
• we are not liable for the quality, safety, legality or delivery of items and services, or for any transaction between Users;
• we are not liable for indirect losses, lost profits or lost data.

Nothing in these Terms limits liability for damage caused intentionally or through gross negligence, for death or personal injury, or any other liability that cannot be limited under the law that applies to you.

13. Your responsibility

If you breach these Terms or the law and a third party makes a claim against the operator because of it, you are responsible for the resulting reasonable costs, unless you were not at fault.

14. Intellectual property

The RKsell name, logo, design and software belong to the operator or its licensors. You may not copy or use them without permission, except to share links to Listings.

15. Personal data

How we handle personal data is explained in our Privacy Policy, and how we use local storage in our Cookie Policy.

16. Ending the agreement

You can stop using RKsell at any time and ask us to close your account by writing to info@rksell.com from the email address of the account. We may suspend or close an account for a serious or repeated breach of these Terms.

17. Changes to these Terms

We may update these Terms, for example because of new features or legal requirements. We will show the date of the latest version above. For significant changes we will ask you to accept the new version the next time you sign in; if you do not accept it, you can close your account.

18. Law and disputes

These Terms are governed by the law of the Republic of Kosovo. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live.

Please contact us first at info@rksell.com, so we can try to solve the problem. Otherwise, disputes will be decided by the competent court in Prishtina, without affecting a consumer's right to go to the courts of their place of residence.

19. Contact

RKsell · info@rksell.com